Introduction: These terms and conditions govern the use of Neelkanth Tiffins Services. By subscribing to or using our services, you ("Customer," "you") agree to be bound by these terms and conditions.
Service Description: Neelkanth Tiffins offers meal subscription services, delivering freshly prepared meals ("Tiffins") to Customers at specified delivery locations.
Subscription and Orders
- Customers can place orders through our website or designated order channels.
- Subscriptions can be one-time or recurring based on the chosen plan.
- Customers are responsible for providing accurate and up-to-date information for order and delivery details.
Delivery
- We will deliver the Tiffins to the specified delivery address on the scheduled delivery day.
- Delivery times may vary and are subject to factors beyond our control.
- Customers must ensure someone is available to receive the delivery or provide instructions for safe drop-off.
Payment
- Customers agree to pay the subscription fee as specified at the time of ordering.
- Prices may be subject to change, and Customers will be notified in advance.
Cancellations and Refunds
- Customers can cancel or modify their subscription before the specified cutoff time for each delivery.
- If you choose to cancel the monthly subscription before the expiry date, in this situation each tiffin that has been delivered will be charged at the rate of $15.
Quality and Allergens
- We strive to provide high-quality meals. However, factors like ingredient availability may impact menu items.
- Customers with allergies or dietary restrictions should review our menu and contact us for clarification before ordering.
Intellectual Property
- All content on our website and promotional materials are owned by Neelkanth Tiffins and protected by applicable intellectual property laws.
Limitation of Liability
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.
Indemnification
- Customers agree to indemnify and hold Neelkanth Tiffins harmless from any claims, liabilities, or expenses arising from their use of the services.
Changes to Terms
- We reserve the right to modify or update these terms and conditions at any time. Customers will be notified of any changes.
Contact Information
- For any questions or concerns regarding these terms and conditions or our services, please contact us at 647-513-8385